Zoho CRM → Dynamics 365 Business Central
Apps Required
Starts the workflow when a quote creation webhook event is received.
Fetches the quote details from Zoho CRM using the quote ID from the webhook payload.
Checks Dynamics 365 Business Central for an existing sales quote using the external document number.
Validates whether the quote is not already present in Dynamics 365 Business Central.
Merges quote and decision data using pair index for aligned processing.
Retrieves state and country mapping records from Airtable for billing and shipping locations.
Aggregates Airtable mapping results into a structured items collection.
Aggregates Zoho quote records into a structured quotes collection, excluding non-required fields.
Combines the aggregated quote and mapping datasets for final ERP payload preparation.
Creates a new sales quote in Dynamics 365 Business Central with customer, address, currency, and line-item details.
| Modules | Trigger |
|---|---|
| New quote created | Trigger when a new quote record is created in Zoho CRM, including associated line items and billing/shipping details. |
| New task created | Trigger when a new task record is created in Zoho CRM. |
| New salesorder created | Trigger when a new sales order record is created in Zoho CRM, including associated line items. |
| New deal created | Trigger when a new deal record is created in Zoho CRM. |
| Lead updated | Trigger when a lead record is updated in Zoho CRM. |
| New lead created | Trigger when a new lead record is created in Zoho CRM. |
| New account created | Trigger when a new account record is created in Zoho CRM. |
Transfers quotes from Zoho CRM to Dynamics 365 Business Central in near real time.
1
2
Checks existing ERP records before creation to avoid duplicate sales quotes.
Uses Airtable-based location mapping and aggregation to prepare clean ERP-ready quote data.
3
1
Transfers quotes from Zoho CRM to Dynamics 365 Business Central in near real time.
2
Checks existing ERP records before creation to avoid duplicate sales quotes.
3
Uses Airtable-based location mapping and aggregation to prepare clean ERP-ready quote data.
Common questions about this automation template.
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