Instantly Create Shopify Fulfillments from BC
Shopify → Dynamics 365 Business Central → Microsoft Outlook
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Detect New Orders in Shopify
The workflow triggers automatically every three minutes, polling Shopify for newly created orders. Each detected order—including the Shopify order ID and customer email—is forwarded so the corresponding shipment data can be retrieved from Business Central.
Look Up Posted Sales Shipment in Business Central
Using the Shopify order ID, the workflow queries the Dynamics 365 Business Central oData endpoint for a matching posted sales shipment. The result includes the package tracking number and shipping agent code needed to create a fulfillment in Shopify.
Retrieve Fulfillment Orders from Shopify
The workflow fetches the fulfillment orders associated with the Shopify order. This step gathers the fulfillment order IDs and line item details—including item IDs and quantities—required to build the fulfillment request.
Create Order Fulfillment in Shopify
A fulfillment record is created in Shopify using the tracking number and shipping agent from Business Central, combined with the fulfillment order line items retrieved in the previous step. This marks the order as shipped and attaches tracking information for the customer.
Send Fulfillment Notification via Microsoft Outlook
After the fulfillment is created, the workflow sends an email to the customer's address from the original Shopify order, notifying them that their order is out for delivery. This provides an immediate, branded communication outside of Shopify's default notifications.
Select an App to View Supported Features
| Modules | Trigger |
|---|---|
| Products updated | On products updated in Shopify. |
| New Abandoned Checkout | Triggers when a new abandoned checkout is created in Shopify. |
| New Company Created | Triggers when a new company is created in Shopify. |
| New customers created | On new customers created in Shopify. |
| New products created | On new products created in Shopify. |
| Customers updated | On customers updated in Shopify. |
| New orders created | On new orders created in Shopify. |
| New Company Location Created | Triggers when a new company location is created in Shopify. |
| New Refund Created | Triggers when a new refund is created for a Shopify order. Only fires for orders that have at least one refund with one or more refund line items. |
| Orders Cancelled | Triggers when an order is cancelled in Shopify. Only fires for orders where cancelledAt is not null. |
| New Company Location Created | Triggers when a new company location is created in Shopify. |
| New Return Created | Triggers when a new return is created for a Shopify order. Only fires for orders that have at least one return. |
Streamline Your Order Process with Automation
Automated Fulfillment from ERP Shipments
Posted sales shipments in Business Central automatically trigger Shopify fulfillments, eliminating manual status updates and ensuring customers see tracking information as soon as goods are dispatched.
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Accurate Tracking Data on Every Order
The package tracking number and shipping agent code flow directly from Business Central to Shopify, giving customers reliable shipment tracking without manual copy-and-paste.
Proactive Customer Communication
An automated Outlook email notifies customers the moment their order is fulfilled, improving the post-purchase experience and reducing 'Where is my order?' inquiries.
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End-to-End Order Lifecycle Visibility
By bridging Shopify orders, Business Central shipments, and email notifications in a single workflow, operations and support teams gain full visibility from order placement to delivery.
1
Automated Fulfillment from ERP Shipments
Posted sales shipments in Business Central automatically trigger Shopify fulfillments, eliminating manual status updates and ensuring customers see tracking information as soon as goods are dispatched.
2
Accurate Tracking Data on Every Order
The package tracking number and shipping agent code flow directly from Business Central to Shopify, giving customers reliable shipment tracking without manual copy-and-paste.
3
Proactive Customer Communication
An automated Outlook email notifies customers the moment their order is fulfilled, improving the post-purchase experience and reducing 'Where is my order?' inquiries.
4
End-to-End Order Lifecycle Visibility
By bridging Shopify orders, Business Central shipments, and email notifications in a single workflow, operations and support teams gain full visibility from order placement to delivery.
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